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Phone Training Courses in South and Shields

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- Telephone Skills
  
  Duration: 1 Day
  
  Overview: Effective use of the telephone is an essential skill within every department of every organisation. The telephone is an integral part of an organisation's success. Many people are unaware of the image they portray whilst speaking on the phone. This course teaches delegates how to make and take calls, and how to deal with tough situations on the phone such as complaints.
  
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  Public Scheduled Dates:
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You don't seem to have any favourites stored yet. To add a favourite, please click on the heart next to any course in the course lists or in the right menu on a course page. Please note if you delete your cookies, your favourites will disappear. We are here to help you find the right training for you, please click here to contact us online or give us a call on 0191 377 8377
Telephone Skills This course can be attended online or at a training venue Compare 0/4 Compare	1 Day	Course Dates	View Course

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"Very happy with what I have learnt. "

J. Lincolnshire Housing Partnership, Excel Level 1 Essentials

"Really enjoyed the breakdown of seeing our own accounts, double clicks etc. "

M.O. Durham County Council, Google Ads

Which part of the course did you find particularly valuable "As a new user to Power BI I found the whole course really valuable but Stuart's explaining of the 7 steps to setting up a report was especially valuable. "

J.H. NHSBSA, Microsoft Power BI Desktop

Which part of the course did you find particularly valuable "The overview of crystal and the functionality of formulas "

G.P. NHS Fleet Solutions, Crystal Reports Level 1

"Covered things that were really suited to me. "

K.F. Cleveland Bridge, Adobe Photoshop Level 1

"I found learning about data relationships and models particularly helpful. More generally, being able to build a report excel dashboard from scratch is going to change the way I work for the better. "

N.B. DCC, Excel Business Intelligence using Excel Power Tools

"Excellent training, excellent facilities "

A. , Computers for Beginners and Getting Started with MS Office

"Very clear and easy to follow very informative "

V.H. EGGER UK, Adobe InDesign Level 1

"Four steps to effective instruction is very useful "

B.J. Greencore Group, Train the Trainer Training Skills for the Workplace

"Really enjoyed the course and felt I learnt more that I expected "

K.W. James Jones and Sons, Excel Level 1 Essentials

"All good, a fun afternoon made easy, I learned what I needed "

R.G. , Excel Essentials

Which part of the course did you find particularly valuable "Adding video and loop to my slide show "

G.A. Hyperdrive Innovation Ltd, PowerPoint Essentials

Any other comments or recommendations "Great course, great environment. "

B.K. Renolit Cramlington Ltd, Interviewing Skills

What were the most useful aspects of the course "I felt learning about the pathfinder tool and default options the most useful aspect for me. This will save me a lot of time! "

H.Y. CMP Products British Engines, Adobe InDesign Level 1

What were the most useful aspects of the course "Job description / person spec templates / what to include "

B.K. Renolit Cramlington Ltd, Interviewing Skills

Virtual Training: What is it? Watch the video:

Welcome to IT Training Solutions!Expert trainers, courses delivered online or in person, small class sizes, flexible content, course materials included and available via your personal training account or in printed form.

Join The Team!

Phone Reviews

"Very happy with what I have learnt."

J. Lincolnshire Housing Partnership, Excel Level 1 Essentials

"Really enjoyed the breakdown of seeing our own accounts, double clicks etc."

M.O. Durham County Council, Google Ads

J.H. NHSBSA, Microsoft Power BI Desktop

Which part of the course did you find particularly valuable "The overview of crystal and the functionality of formulas "

G.P. NHS Fleet Solutions, Crystal Reports Level 1

"Covered things that were really suited to me."

K.F. Cleveland Bridge, Adobe Photoshop Level 1

N.B. DCC, Excel Business Intelligence using Excel Power Tools

"Excellent training, excellent facilities"

A. , Computers for Beginners and Getting Started with MS Office

"Very clear and easy to follow very informative"

V.H. EGGER UK, Adobe InDesign Level 1

"Four steps to effective instruction is very useful"

B.J. Greencore Group, Train the Trainer Training Skills for the Workplace

"Really enjoyed the course and felt I learnt more that I expected"

K.W. James Jones and Sons, Excel Level 1 Essentials

"All good, a fun afternoon made easy, I learned what I needed"

R.G. , Excel Essentials

Which part of the course did you find particularly valuable "Adding video and loop to my slide show"

G.A. Hyperdrive Innovation Ltd, PowerPoint Essentials

Any other comments or recommendations "Great course, great environment."

B.K. Renolit Cramlington Ltd, Interviewing Skills

What were the most useful aspects of the course "I felt learning about the pathfinder tool and default options the most useful aspect for me. This will save me a lot of time!"

H.Y. CMP Products British Engines, Adobe InDesign Level 1

What were the most useful aspects of the course "Job description / person spec templates / what to include "

B.K. Renolit Cramlington Ltd, Interviewing Skills

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More information on phone in South shields

We provide phone courses in South shields, our phone Courses can be available as scheduled or private courses, meaning that you can benefit from training that fits your exact requirements. If you are unsure which phone Courses would suit you, or if you would like help deciding, please give us a call on 0191 377 8377 or contact us online, we will be happy to help.

Private Courses

Private Courses the ultimate in flexible training. You choose the timescale, you choose the location, you choose the delegate(s) and you choose the content.

Public Scheduled Courses

Scheduled Courses easy to book - we set the date, location and outline, so all you need to do is let us know which course you would like to attend.

If a public scheduled course is not available for phone in South shields, we can provide private, or onsite, courses for you in your location. One way or another, contact us to let us know how we can help or to book your courses.

Phone training courses are available in in South and Shields, you can call us on 0191 377 8377 to discuss your training options, we will be happy to help you find the right training solutions for you.

Contact us online or call
0191 377 8377 (Mon-Fri, 9am-5pm)

Click here to contact us online

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Contact Information:

0191 377 8377 ^{Monday-Friday, 9am-5pm}
Oakville, 14 Durham Road West, Bowburn, Durham, DH6 5AU

Flexible content
Virtual courses
Classroom training
Small class sizes
Course materials included
Lunch and refreshments at our training venues
Expert trainers
Questions encouraged

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Phone Training Courses in South and Shields

More information on phone in South shields

Private Courses

Public Scheduled Courses

Contact us online or call 0191 377 8377 (Mon-Fri, 9am-5pm)

Contact us online or call
0191 377 8377 (Mon-Fri, 9am-5pm)